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Hi, I'd like to return these.
Oh, of course. Do you have your receipt?
No, but they're unopened. They haven't been touched.
I really need your receipt.
They are sealed. They are brand new.
Do you have the credit card that you used?
This is ridiculous! I bought these last week.
Ma'am, you can try client services on the sixth floor.
Never mind. I'll just keep 'em.
Jesus.
Can I at least get a bag?
Sure.
Thank you.
Hi. I'm checking out of room 2814. Gary Randall.
- Did you have a pleasant stay? - Terrific.
My name is Monica.
Is there anything else I can do for you?
Or arrange transportation?
I think we're all set.
Hi, this is Mrs. Randall.
We just checked out of room 2814.
May I speak with Monica, please?
- This is she. - Hi, Monica.
- Hi. - Hi.
Uh, we just found out our flight was canceled.
- Oh, no! - I know, I know.
And instead of staying in some horrible airport hotel,
we were hoping that maybe we could get our original room back?
Yeah, we can give you that same room back.
That would be amazing! Thank you so much!
Um, we're just gonna go grab a bite.
Would it be possible to get the maid in there now?
Yes, absolutely.
Perfect. We really appreciate it.
It's not a problem.
Thank you so much. We'll see you soon.
Hi.
I'm so sorry. Can you finish up later?
I just have to get off my feet.
- Of course. - Thank you so much.
- Have a great day. - You, too!
Bye-bye.
unopened - non aperto
touched - toccato
think - pensare
there - là
terrific - terribile
staying - stare
gonna - andando
checked - verificato
transportation - mezzi di trasporto
found - trovato
hoping - sperando
course - corso
great - grande
could - poteva
bought - comprato
thank - ringraziare
anything - qualsiasi cosa
please - per favore
airport - aeroporto
sealed - sigillato
sixth - sesto
finish - finire
flight - volo
speak - parlare
absolutely - assolutamente
original - originale
pleasant - piacevole
client - cliente
horrible - orribile
brand - marca
arrange - organizzare
checking - verifica
appreciate - apprezzare
jesus - Gesù
return - ritorno
maybe - può essere
canceled - annullato
hotel - hotel
instead - anziché
perfect - perfezionare
sorry - scusa
later - dopo
problem - problema
would - voluto
credit - credito
least - meno
these - queste
monica - monica
receipt - ricevuta
floor - pavimento
possible - possibile
amazing - stupefacente
never - mai
randall - randall
really - veramente
ridiculous - ridicolo
services - servizi
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