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Hi, I'd like to return these.
Oh, of course. Do you have your receipt?
No, but they're unopened. They haven't been touched.
I really need your receipt.
They are sealed. They are brand new.
Do you have the credit card that you used?
This is ridiculous! I bought these last week.
Ma'am, you can try client services on the sixth floor.
Never mind. I'll just keep 'em.
Jesus.
Can I at least get a bag?
Sure.
Thank you.
Hi. I'm checking out of room 2814. Gary Randall.
- Did you have a pleasant stay? - Terrific.
My name is Monica.
Is there anything else I can do for you?
Or arrange transportation?
I think we're all set.
Hi, this is Mrs. Randall.
We just checked out of room 2814.
May I speak with Monica, please?
- This is she. - Hi, Monica.
- Hi. - Hi.
Uh, we just found out our flight was canceled.
- Oh, no! - I know, I know.
And instead of staying in some horrible airport hotel,
we were hoping that maybe we could get our original room back?
Yeah, we can give you that same room back.
That would be amazing! Thank you so much!
Um, we're just gonna go grab a bite.
Would it be possible to get the maid in there now?
Yes, absolutely.
Perfect. We really appreciate it.
It's not a problem.
Thank you so much. We'll see you soon.
Hi.
I'm so sorry. Can you finish up later?
I just have to get off my feet.
- Of course. - Thank you so much.
- Have a great day. - You, too!
Bye-bye.
unopened - fechado
touched - tocou
think - pensar
there - há
terrific - formidável
staying - ficando
gonna - vai
checked - verificado
transportation - [object Object]
found - encontrado
hoping - na esperança
course - curso
great - ótimo
could - poderia
bought - comprou
thank - obrigado
anything - qualquer coisa
please - por favor
airport - aeroporto
sealed - selado
sixth - sexto
finish - terminar
flight - voar
speak - falar
absolutely - absolutamente
original - original
pleasant - agradável
client - cliente
horrible - horrível
brand - marca
arrange - organizar
checking - verificar
appreciate - apreciar
jesus - Jesus
return - retorna
maybe - talvez
canceled - cancelado
hotel - hotel
instead - em vez de
perfect - perfeito
sorry - desculpa
later - mais tarde
problem - problema
would - seria
credit - crédito
least - pelo menos
these - estes
monica - monica
receipt - recibo
floor - chão
possible - possível
amazing - surpreendente
never - nunca
randall - Randall
really - realmente
ridiculous - ridículo
services - serviços
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